Privacy Policy

About this policy

This Privacy Policy explains how MRPD and MRPD Models collect, use, store and disclose personal information when you visit our website, contact us, submit an enquiry, apply for talent representation, book talent, work with us, participate in a production or otherwise interact with our business.

References to MRPD, MRPD Models, we, us or our refer to the business operating the MRPD and MRPD Models brands.

We aim to handle personal information in accordance with applicable Australian privacy laws and the Australian Privacy Principles where they apply.

1. Personal information we may collect

The personal information we collect depends on how you interact with us.

If you are a client, business, brand, agency or other person enquiring about our services, we may collect information such as:

• Name
• Email address
• Telephone number
• Business or company name
• Job title
• Project or campaign information
• Talent requirements
• Dates, budgets and booking information
• Communications with MRPD

If you apply to MRPD Models for representation or talent opportunities, we may also collect information including your name, contact details, age or date of birth, location, photographs, portfolio materials, measurements, appearance information, social media profiles, experience, availability and representation status.

Where reasonably necessary for a booking or production, we may also collect information relevant to your participation in that project.

When you use our website, certain technical information may also be collected, including your IP address, browser type, device information, pages visited, referring website, interaction data and advertising or cookie identifiers.

2. How we collect information

We generally collect personal information directly from you.

This may occur when you complete a website form, submit a model or talent application, submit a Google Ads lead form, email us, telephone us, contact us through social media, enter into an agreement with us, participate in a booking or production, attend an event or workshop, or otherwise provide information to MRPD.

We may also receive information from clients, photographers, agencies, production partners, referrals, publicly available professional profiles, social media platforms and service providers where reasonably necessary for our activities.

3. Google Ads lead forms

MRPD Models may use Google Ads lead forms to allow prospective clients to contact us directly through a Google advertisement.

Information submitted through these forms may include your name, email address, telephone number, company name and information about your campaign, project or talent requirements.

We use this information to respond to your enquiry, understand your requirements, recommend suitable talent or services, prepare quotes or bookings and communicate with you about your project.

Google may separately process information submitted through its advertising services in accordance with Google's own privacy policies and terms.

4. How we use personal information

We may use personal information to:

• Respond to enquiries
• Provide quotes
• Arrange talent and production bookings
• Represent and market talent
• Assess applications for representation
• Communicate with clients and talent
• Produce photography and video projects
• Manage contracts and business records
• Administer events and workshops
• Process payments
• Provide customer service
• Improve our website and services
• Measure advertising performance
• Prevent misuse or fraud
• Comply with legal obligations

We use personal information for purposes reasonably connected with our business activities, where permitted by law or where you have provided consent.

5. Talent profiles and client pitching

If you are represented by MRPD Models, certain professional information may be shared with prospective clients where reasonably necessary to seek or arrange modelling, talent, advertising, content or production opportunities.

This may include your professional name, photographs, portfolio, measurements, general location, availability, experience and other information relevant to a potential booking.

We do not intend to publicly display private contact information such as your personal phone number, residential address or private email address on a public talent profile unless specifically agreed.

6. Disclosure of information

We may disclose personal information where reasonably necessary to operate our business.

This may include disclosure to clients seeking talent, photographers, videographers, stylists, makeup artists, creative agencies, production companies, event organisers, contractors, professional advisers, accountants, insurers, payment providers, website providers, cloud storage providers, advertising services, analytics services and other technology providers.

We may also disclose information where required or authorised by law or where reasonably necessary to protect the rights, safety or property of MRPD, our clients, our talent or others.

MRPD does not sell personal information to third-party advertisers.

7. Cookies, analytics and advertising

Our website may use cookies and similar technologies to operate the website, remember preferences, understand website usage, measure advertising performance and improve our services.

We may use services such as Google Ads, Google Analytics and other advertising or analytics platforms.

These services may receive information relating to your browser, device, website activity and interactions with advertising.

You can manage cookies through your browser settings and through any privacy controls made available on our website.

8. Direct marketing

Where permitted, we may use your contact information to communicate with you about relevant MRPD services, opportunities, events, talent, workshops or other business activities.

You may opt out of marketing communications at any time using an unsubscribe option where provided or by contacting us directly.

Opting out of marketing does not prevent us from contacting you where communication is reasonably necessary for an existing booking, contract, enquiry or business relationship.

9. Storage and security

We take reasonable steps to protect personal information against misuse, interference, loss, unauthorised access, modification or disclosure.

Information may be stored using website, email, cloud storage, customer management, accounting, advertising and production systems.

Access to personal information is limited where reasonably practicable to people who require it for legitimate business purposes.

10. Overseas service providers

Some technology, advertising, analytics, hosting or cloud service providers used by MRPD may operate or store information outside Australia.

This may include providers operating in the United States and other countries in which their infrastructure, servers or processing facilities are located.

Where applicable, we take reasonable steps to use reputable providers and appropriately manage personal information handled on our behalf.

11. Retention of information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, legitimate business administration and record keeping, management of contracts and bookings, dispute resolution or legal requirements.

Information that is no longer reasonably required may be deleted, destroyed or de-identified where appropriate.

12. People under 18

Some modelling and talent opportunities may involve people under 18.

Where a person under 18 applies for representation or participates in a booking, MRPD Models may require the involvement, approval or consent of a parent or legal guardian where appropriate or legally required.

13. Accessing or correcting your information

You may contact us to request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date.

We may need to verify your identity before providing access to personal information.

In some circumstances, access may be restricted where permitted by law.

14. Requests to delete information

You may contact us if you would like personal information you have provided to us to be deleted.

We will consider requests having regard to legal obligations, contractual requirements, legitimate business records and other reasons we may reasonably need to retain information.

Where deletion is appropriate, we will take reasonable steps to remove or de-identify the relevant information.

15. Privacy complaints

If you believe your personal information has been handled inappropriately, please contact us using the details below.

Please provide enough information for us to understand and investigate your concern. We will review privacy complaints and aim to respond within a reasonable period.

Where applicable, you may also have the right to contact the Office of the Australian Information Commissioner regarding a privacy complaint.

16. Third-party websites

Our website may contain links to third-party websites, social platforms or external services.

MRPD is not responsible for the privacy practices of third parties. We recommend reviewing the privacy policy of an external service before providing personal information to it.

17. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology or legal requirements.

The latest version will be published on this page with the date it was last updated.